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Frequently Asked Questions

Do you have a *PHONE NUMBER*?

*HOW LONG* does it take to get my costume?

Can you *RUSH* an order?

Can you ship *OVERNIGHT*?

What if I love my clothes, but THEY *DON'T FIT*?

What does *SERGED* mean?

I am not sure if I can *MEASURE CORRECTLY*. What can I do?

Do you charge extra for *PLUS* sizes?

Can you make a costume from a picture that * ISN'T ON THE WEBSITE*?

Can you make a costume from fabric I buy and send to you?

Are the WAIST BANDS elastic or drawstring?

Can you use a DRAWSTRING instead of elastic?

I live in Southern California, can I come to you for a fitting?

I live in Southern California, can I pick up the costume?

I can't order now; will you have the same costumes NEXT YEAR?

Do your PRICES fluctuate?

When are your BUSY months?

Can I PHONE in an order?

Can I CHANGE my order once it is placed?

I ordered a costume, has it SHIPPED YET?

I have EMAILED and have received no answer. What is wrong?

Something is WRONG with my order? What is wrong?

What NECKLINES on bodices are available?

I received a TRACKING number. Does that mean it has shipped?

Do you make all of your costumes in PLUS sizes?

What dresses are best for my figure?

Do you make costumes for children and/or babies?

Is there a place to include extra information when I order?