Steampunk costumes are in stock and ship within 1-3 days. Our Renaissance clothing are custom hand-made at time of purchase and take about one to two weeks.

I have EMAILED and have received no answer. What is wrong?

We answer all emails within 24 hours and realistically within 3 hours. Emails are VERY IMPORTANT to us and if we haven't answered, something is wrong. If we have not answered, please check your spam filters. Put our email address on your contacts list: If you have not heard from us, there is a problem. We may not have received the email. Keep in mind we are closed on weekends. We are also on Pacific Standard Time.